{"id":8111,"date":"2015-12-10T00:00:00","date_gmt":"2015-12-09T23:00:00","guid":{"rendered":"https:\/\/www.manutan.fr\/blog\/general\/reussir-changement-erp\/"},"modified":"2021-12-01T11:51:41","modified_gmt":"2021-12-01T10:51:41","slug":"reussir-changement-erp","status":"publish","type":"post","link":"https:\/\/www.manutan.fr\/blog\/methode-travail\/reussir-changement-erp\/","title":{"rendered":"Comment r\u00e9ussir son changement d\u2019ERP ?"},"content":{"rendered":"<p><img loading=\"lazy\" decoding=\"async\" class=\"wp-image-1771 alignright\" src=\"https:\/\/www.manutan.fr\/blog\/wp-content\/uploads\/sites\/14\/2015\/09\/image1p11.jpg\" alt=\"image1p11\" width=\"173\" height=\"108\" \/><strong>Le changement d\u2019ERP est toujours une \u00e9preuve pour une entreprise. <em>\u00ab\u00a0Il n\u2019existe pas un seul projet de changement d\u2019ERP dans le monde qui se passe parfaitement\u00a0\u00bb <\/em>r\u00e9sume avec lucidit\u00e9 Philippe Largy, en charge des flux de livraison direct chez <a href=\"https:\/\/www.manutan.fr\/fr\/maf\" target=\"_blank\" rel=\"noopener noreferrer\">Manutan<\/a>. Accepter les difficult\u00e9s, surmonter les \u00e9preuves techniques, rassurer les \u00e9quipes sont des \u00e9tapes incontournables d\u2019un changement d\u2019ERP.<\/strong><\/p>\n<p>La gestion du changement devient alors le v\u00e9ritable enjeu pour toute entreprise qui se lance dans le renouvellement de cet outil qui permet de g\u00e9rer les fonctions centrales de la soci\u00e9t\u00e9. Avec dans un premier temps, une analyse d\u00e9taill\u00e9e de ses besoins.<\/p>\n<h2>Quel ERP choisir\u00a0?<\/h2>\n<p><strong><img loading=\"lazy\" decoding=\"async\" class=\" wp-image-1541 alignleft\" src=\"https:\/\/www.manutan.fr\/blog\/wp-content\/uploads\/sites\/14\/2015\/04\/imageP15.jpg\" alt=\"imageP15\" width=\"104\" height=\"65\" \/>\u00a0<\/strong>Le choix est en apparence assez simple\u00a0: faut-il adapter les processus \u00e0 l\u2019outil ou l\u2019outil aux processus\u00a0? Ce choix d\u00e9termine l\u2019ensemble de la mise en place du nouvel ERP. Manutan a opt\u00e9 pour la premi\u00e8re option limitant, selon Philippe Largy, les risques d\u2019\u00e9chec.<\/p>\n<p style=\"text-align: center;\"><em>\u00ab<strong> Je suis convaincu que le mod\u00e8le d\u2019adaptation des processus \u00e0 l\u2019outil est la solution. Il implique certes un effort d\u2019accompagnement de chaque collaborateur, de r\u00e9flexion et d\u2019organisation mais la fiabilit\u00e9 est ainsi quasi garantie<\/strong>\u00a0\u00bb <\/em>explique-t-il.<\/p>\n<p>L\u2019accompagnement des utilisateurs\u00a0? Le nerf de la guerre dans un changement d\u2019ERP qui doit \u00eatre bas\u00e9 sur une communication permanente de la part de la Direction de l\u2019entreprise. Une Direction qui d\u00e9finit le besoin, choisit la solution et assure la mise en production gr\u00e2ce \u00e0 la mobilisation de toutes les \u00e9quipes. Et cela passe obligatoirement par de la formation. <em>\u00ab\u00a0Nous avons d\u2019abord form\u00e9 des utilisateurs \u00e0 devenir experts qui ont \u00e0 leur tour form\u00e9 l\u2019ensemble des utilisateurs selon un plan de formation en interne\u00a0\u00bb <\/em>d\u00e9veloppe Philippe Largy.<\/p>\n<h2>Un plan d\u2019action<\/h2>\n<p><strong><img loading=\"lazy\" decoding=\"async\" class=\" wp-image-1407 alignleft\" src=\"https:\/\/www.manutan.fr\/blog\/wp-content\/uploads\/sites\/14\/2015\/02\/couv_connect6.jpg\" alt=\"couv_connect6\" width=\"131\" height=\"64\" \/><\/strong>Le changement d\u2019ERP doit permettre de trouver un \u00e9quilibre. Le nouvel outil doit \u00e0 la fois \u00eatre coh\u00e9rent avec les besoins actuels tout en \u00e9tant suffisamment \u00e9volutif pour pouvoir s\u2019adapter aux enjeux futurs. Renouveler ce qui est le socle du syst\u00e8me informatique a en effet toujours pour objectif d\u2019am\u00e9liorer la productivit\u00e9 tout en ma\u00eetrisant le d\u00e9veloppement de l\u2019entreprise. Cette (r)\u00e9volution implique d\u2019anticiper les difficult\u00e9s selon Philippe Largy\u00a0: <em>\u00ab\u00a0il faut par exemple pr\u00e9voir de renforcer l\u2019\u00e9quipe apr\u00e8s-vente pour expliquer aux clients les \u00e9ventuelles perturbations. Il faut faire preuve de p\u00e9dagogie aupr\u00e8s de la client\u00e8le. La r\u00e9ussite d\u2019un changement d\u2019ERP r\u00e9side aussi dans la capacit\u00e9 \u00e0 traiter le \u00ab\u00a0back up\u00a0\u00bb en g\u00e9n\u00e9ral\u00a0\u00bb. <\/em><\/p>\n<h2><strong>Une communication de tous les instants<\/strong><\/h2>\n<p><strong><img loading=\"lazy\" decoding=\"async\" class=\" wp-image-2054 alignleft\" src=\"https:\/\/www.manutan.fr\/blog\/wp-content\/uploads\/sites\/14\/2015\/12\/16614pre_3b7dc2265d0dee1.jpg\" alt=\"16614pre_3b7dc2265d0dee1\" width=\"138\" height=\"92\" \/><\/strong>Si l\u2019enjeu technologique est r\u00e9el, il ne faut surtout pas sous-estimer le r\u00f4le de \u00ab\u00a0l\u2019humain\u00a0\u00bb dans un changement d\u2019ERP. La technique s\u2019apprend et se ma\u00eetrise, la gestion \u00e9galement mais rien ne remplace les relations humaines. Car lorsqu\u2019on change d\u2019habitude du jour au lendemain, c\u2019est bien le salari\u00e9 qui se retrouve dans une situation nouvelle et diff\u00e9rente. Les machines r\u00e9pondent (presque) toujours pr\u00e9sentes.<\/p>\n<h3 style=\"text-align: center;\"><em>\u00ab<strong>\u00a0Le temps de l\u2019adaptation vient toujours de l\u2019humain<\/strong>\u00a0\u00bb<\/em><\/h3>\n<h3 style=\"text-align: center;\">conclut avec conviction Philippe Largy.<\/h3>\n","protected":false},"excerpt":{"rendered":"<p>Le changement d\u2019ERP est toujours une \u00e9preuve pour une entreprise. \u00ab\u00a0Il n\u2019existe pas un seul projet de changement d\u2019ERP dans [&hellip;]<\/p>\n","protected":false},"author":63,"featured_media":25459,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1820],"tags":[],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v20.7 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Comment r\u00e9ussir son changement d\u2019ERP ? - Manutan blog<\/title>\n<meta name=\"description\" content=\"La gestion du changement devient un v\u00e9ritable enjeu pour toute entreprise qui se lance dans le renouvellement d&#039;ERP.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.manutan.fr\/blog\/methode-travail\/reussir-changement-erp\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Comment r\u00e9ussir son changement d\u2019ERP ? - Manutan blog\" \/>\n<meta property=\"og:description\" content=\"La gestion du changement devient un v\u00e9ritable enjeu pour toute entreprise qui se lance dans le renouvellement d&#039;ERP.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.manutan.fr\/blog\/methode-travail\/reussir-changement-erp\/\" \/>\n<meta property=\"og:site_name\" content=\"Manutan blog\" \/>\n<meta property=\"article:published_time\" content=\"2015-12-09T23:00:00+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2021-12-01T10:51:41+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.manutan.fr\/blog\/wp-content\/uploads\/2021\/11\/Lager.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"1920\" \/>\n\t<meta property=\"og:image:height\" content=\"1280\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"Vidya\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"\u00c9crit par\" \/>\n\t<meta name=\"twitter:data1\" content=\"Vidya\" \/>\n\t<meta name=\"twitter:label2\" content=\"Dur\u00e9e de lecture estim\u00e9e\" \/>\n\t<meta name=\"twitter:data2\" content=\"3 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\/\/www.manutan.fr\/blog\/methode-travail\/reussir-changement-erp\/#article\",\"isPartOf\":{\"@id\":\"https:\/\/www.manutan.fr\/blog\/methode-travail\/reussir-changement-erp\/\"},\"author\":{\"name\":\"Vidya\",\"@id\":\"https:\/\/www.manutan.fr\/blog\/#\/schema\/person\/0c942a1ecf2663a9c6c39477a884d7f7\"},\"headline\":\"Comment r\u00e9ussir son changement d\u2019ERP ?\",\"datePublished\":\"2015-12-09T23:00:00+00:00\",\"dateModified\":\"2021-12-01T10:51:41+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\/\/www.manutan.fr\/blog\/methode-travail\/reussir-changement-erp\/\"},\"wordCount\":533,\"publisher\":{\"@id\":\"https:\/\/www.manutan.fr\/blog\/#organization\"},\"articleSection\":[\"M\u00e9thode de travail\"],\"inLanguage\":\"fr-FR\"},{\"@type\":\"WebPage\",\"@id\":\"https:\/\/www.manutan.fr\/blog\/methode-travail\/reussir-changement-erp\/\",\"url\":\"https:\/\/www.manutan.fr\/blog\/methode-travail\/reussir-changement-erp\/\",\"name\":\"Comment r\u00e9ussir son changement d\u2019ERP ? 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